International Money Transfer
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Send money abroad from Geneva: Why choose our services?
Our Geneva money transfer agency allows you to send money abroad quickly in over 100 countries with advantageous rates and fast delivery times
An Alliance with
More than 20 years of experience in international money transfer
More than 115 destinations with a simple and secure service
Transparency and Clarity
Transparency is at the heart of our service. Transfer fees are clearly stated from the start and we keep you informed in real time about the status of your transfer. There are no hidden fees, you have full visibility on the entire transaction
Secure and Reliable
Your money transfers are protected thanks to our advanced security systems. You can perform your transactions with confidence, knowing that your funds will arrive safely
Rapide et efficace
Perform a money transfer in just a few seconds, available instantly for the beneficiary, in a wide selection of countries around the world.
Privacy and Respect for Your Privacy
Your personal data is protected at all times. We apply high standards in terms of privacy and security of information, ensuring a total peace of mind.
How to send money abroad easily?
Send money from Geneva to your loved ones in just 4 steps:
Step 1: Visit one of our branches
To start, visit one of our branches of Ben S. Shop & Change in Geneva, where our agents will accompany you throughout the process of transferring in a secure and professional environment
Step 2: Fill out a transfer form with the necessary information
Once on site, an agent from our team will provide you with a transfer form to fill out. This form allows us to collect the necessary information to process your transfer securely.
Step 3: Make your payment and receive your receipt
After filling out the form and verifying all the informations, you will make the payment of the amount to transfer, as well as the associated service fees. Once the payment is made, a detailed receipt will be given to you containing all the relevant information about your transfer, such as the amount sent, the beneficiary's coordinates, and a unique tracking code.
Step 4: Tracking and withdrawal of funds by the beneficiary
The beneficiary will be able to retrieve the funds according to the option chosen: by visiting one of our partner branches in person, presenting their identity document, and the tracking code, directly on their bank account or in their digital wallet (Wallet).
Tracking the transfer:
We invite you to keep this receipt, as it contains a tracking number that you can use to check the status of your transfer.
How to receive an international money transfer securely?
We offer several flexible solutions to receive your funds quickly and securely. Discover our options of reception adapted to your preferences:
1. Withdrawal in branch
The beneficiary can come to retrieve the funds by visiting one of our partner branches.
2. Transfer to bank account
The transfer can be sent directly to the bank account of the beneficiary. This option is ideal for secure and practical transfers.
3. Transfer to digital wallet ( Wallet )
If the beneficiary uses a digital wallet, you can send the money directly into their virtual wallet. This modern and flexible solution provides instant access to funds, with the possibility of using them immediately for online payments, for example.
Our popular destinations for international money transfers?
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Albania
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Armenia
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United Kingdom
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Belgium
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Belarus
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Bosnia and Herzegovina
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Croatia
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Denmark
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Spain
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France
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Georgia
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Greece
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Netherlands
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Italy
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Lithuania
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Moldova
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Poland
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Portugal
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Romania
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Russia
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Serbia
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Switzerland
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Sweden
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Turkey
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Ukraine
FAQ - Everything you need to know about international money transfers
1. What countries are covered by your international money transfer service?
Our international money transfer service allows you to send money to over 100 destinations in America, Europe, Asia and Africa. We work with trusted partners to ensure fast, secure transfers at the best rates. To find the complete list of covered countries and transfer times, please refer to our section.
2. What are your partners for international money transfers?
ME Money Exchange GmbH is our main partner for international money transfers. As an registered payment institution with Polyreg, they respect the Swiss regulations, ensuring a secure and compliant service for each international money transfer.
With over 20 years of experience in money transfers, ME Money Exchange GmbH is a recognized actor in the sector, offering fast, reliable and secure transfers tailored to your needs for sending money internationally with confidence.
3. How can I find out the fees for an international money transfer before making it?
We offer several solutions to find out the fees for an international money transfer before making it. You can obtain these rapidly and easily via:
1. Website : Consult our dedicated section on our international money transfer service on our website. You will find a fee simulator that will allow you to calculate the costs of your transfer based on the amount and destination.
2. In our branches : Visit one of our branches to obtain an estimate of the fees for an international money transfer. Our advisors will provide you with all the necessary information and will accompany you in your procedure.
3. On our Ben S. Shop app : Download and use our mobile app Ben S. Shop & Change to view the fees for an international money transfer in real time and manage your transactions with ease.
4. What information does my beneficiary need to provide to retrieve the funds?
For your beneficiary to be able to retrieve the funds sent, they will need to provide the following information:
1. Identity document: The beneficiary must present a valid identity document confirming their name and surname in exactly the same way as the sender indicated during the transaction. This correspondence is essential to ensure the security and accuracy of the transfer.
2. Code de retrait : Le bénéficiaire devra également fournir le code de retrait, which will be provided to them on the transaction receipt at the time of sending the funds. This code is necessary to complete the retrieval of the funds.
5. Can I modify the details of an international money transfer after it has been made?
Under certain conditions, it is possible to modify the details of an international money transfer after it has been initiated. However, this option depends on the nature of the transfer and the steps already completed.
To obtain precise information and check if your international money transfer can be modified, we recommend that you visit one of our Ben S. Shop & Change branches offering this service. Our specialized advisors in international money transfers will provide you with all the necessary information and will accompany you in this procedure.
6. How long does it usually take for my beneficiary to receive the funds?
The time it usually takes for your beneficiary to receive the funds varies depending on the type of transfer performed:
1. Cash transfer: The funds are generally available immediately or in a very short delay, depending on the location of the withdrawal point. Your beneficiary will be able to retrieve the funds quickly after sending.
2. Transfer to bank account / Wallet: The delay may vary depending on the bank procedures or the electronic wallet platforms (wallet). In general, the funds can be received in a period of 1 to 3 working days, depending on the destination and the method used.
7. Can I cancel an international money transfer once it has been made?
For any request concerning the cancellation of an international money transfer, we invite you to contact our customer service in the shortest possible time.
8. What is the minimum and maximum amount for an international money transfer?
The maximum amount authorized for an international money transfer is 3 500 CHF per month, per person and per beneficiary.
This limit applies to all cumulative transactions during the month, whether to a single beneficiary or several.
9. Are there any restrictions on the frequency of international money transfers?
There are no restrictions on the frequency of international money transfers, as long as the monthly limit of 3 500 CHF per beneficiary is not exceeded
