Visit a branch
Come to one of our participating branches with a valid ID document.
Send money to Africa from Geneva
Stay close to the people who matter, wherever they are in Africa.
Find a branchAfrica
Why choose Ben S. × RIA?
Through our partnership with RIA Money Transfer, you can send money to more than 190 countries and territories, with different payout options depending on the destination.
Cash pickup
Bank deposit
Mobile wallet
Destinations, payout methods, transfer times, exchange rates and fees depend on the country, amount and conditions applicable at the time of the transaction.
Destinations
Popular destinations
Morocco • Senegal • Côte d’Ivoire • Cameroon • Ghana • Nigeria • Tunisia • Kenya • and many more destinations
Simple
Send money in 4 simple steps
Provide recipient details
Give our team the information required for the person receiving the funds.
Confirm the amount
Review the amount, fees and available payout methods before confirming.
Keep your reference
Keep your receipt and transfer reference for tracking and collection.
Flexible
How can your recipient receive the money?
Cash pickup
Collect cash from an available RIA or partner location in the destination country.
Bank account
Receive funds directly into a bank account where this option is available.
Mobile wallet
Receive funds into a compatible digital wallet depending on the country and local network.
Available now at our branches
The RIA Money Transfer service is offered at the following Ben S. Shop & Change branches.
FAQ
Frequently asked questions
What documents do I need to send money?
A valid ID document is required. Additional information or supporting documents may be requested depending on the transaction and applicable regulations.
How long does it take for the money to arrive?
Transfer times vary depending on the country, the payout method, banking hours and applicable checks.
What are the transfer fees?
Fees and the exchange rate depend on the amount, the country and the payout method. The full breakdown is presented to you before confirmation.
Can I cancel a transfer once it has been sent?
A transfer can only be cancelled as long as the funds have not been collected by the recipient. Contact the branch where the transfer was made as soon as possible with your receipt: the conditions and any fees depend on the country and the payout method.
How can I track my transfer?
Keep the receipt issued in branch: it contains the transfer reference required for tracking and collecting the funds.
Destinations, payout methods, transfer times, exchange rates and fees depend on the country, amount and conditions applicable at the time of the transaction.
